We accept returns of unused items that are initiated within 7 business days of delivery. If your item arrives damaged, please let us know and we will remedy as soon as possible. We are not responsible for replacing items that are marked as delivered.
Orders ship in 1-3 business days, and ship via the service you choose at checkout. If your product is out of stock or oversold, we will send you an email with a new ship date.
All our products are first designed by Taylor in our studio in High Point, North Carolina. We work with two local print shops in North Carolina to manufacture all our products. Almost all Pen+Pillar products are printed on 100% post-consumer recycled paper.
Thank you for your interest! You can email Taylor or Justin at firstname.lastname@example.org to receive access to the online wholesale site and policies.
Awesome! Press and collaborations are always welcome! Please contact Taylor at email@example.com to see if we are a good fit.
Sure do! Please email Taylor at firstname.lastname@example.org for licensing questions.
Not at this time.
All headshots + studio photos by Celia Glenn.
If your question still wasn't addressed, or you prefer to get in touch personally, please email Taylor or Justin at email@example.com
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