Please contact us at firstname.lastname@example.org and we will work with you to make it right.
Most orders ship between 1-3 business days.
All paper goods ship from our studio in North Carolina. Pillows ship from our partner facility in Arizona. Orders coming from Arizona ship in 3-5 business days.
Returns and exchanges
Returns with full refund are accepted within 7 days of delivery and must be in original condition and packaging unopened. Seller is responsible for return shipping Please contact us at email@example.com and we will give you next steps.
Supply Chains, Production, and Paper Info.
All our paper goods are produced in North Carolina. We work only with local, independent shops to produce our paper goods.
All our other products are printed in the US, and are sometimes sourced from overseas. All those products are purchased from distributors that comply with environmental, labor and safety standards.
All our cards are printed on tree-free 100% cotton paper. Our other paper products are printed on at least 70% post-consumer recycled paper. Our local print shop that produces our paper products is a low-emissions facility.
Custom Work, Wholesale, and Licensing.
We take on a limited number of custom wedding clients a year. If you are interested in custom invites and save the dates for your wedding, please contact Taylor at firstname.lastname@example.org
They are! Please view our portfolio at licensing.penandpillar.com