Refund policy

We accept returns within 14 days of delivery. To be eligible, items must be in their original condition and unused.

Return shipping is the responsibility of the customer. We don't charge a restocking fee.

Final sale items are not eligible for return. This includes all personalized goods — because they're made just for you, we're unable to accept them back.

If your order arrives damaged or defective, that's a different story. Reach out to us at hello@penandpillar.com and we'll make it right.