Refund policy

We accept returns within 60 days of delivery. To be eligible, items must be in their original condition and unused.

We cover the cost of return shipping, and we do not charge a restocking fee.

Final sale items are not eligible for return. This includes all personalized goods - because they're made uniquely for you, we're unable to accept them back.

If your order arrives damaged or defective, please reach out to us at hello@penandpillar.com and we'll make it right.