Pink Dogwood Card

We allow refunds and exchanges on unused and unopened products within 7 days of delivery.

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for: 
-Custom or personalized orders 
-Items on sale

Buyer is responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please note that Pen+Pillar cannot be responsible for packages after they leave our workshop. If your package is missing, lost, or marked as delivered but not at your delivery location, please contact the post office first. If you have more questions, you can email us at hello@penandpillar.com